Our free delivery offer applies to the following regions & countries: Australia, NZ, UK, Canada, USA, Europe, China, Hong Kong, Israel, Japan, Malaysia, Russia, Singapore, South Korea, Switzerland.
If your delivery country is not listed, please contact us, and we can quote a delivery price for you. We have a flat standard rate of $25AUD.
Our free delivery offer is for standard shipping only. Delivery times may vary, but generally will be between 5 and 10 days depending on your location.
We maintain the right to revoke this offer at our discretion at any time.
If a package can't be delivered due to an error entering your shipping address, we are not responsible for any additional fees that may incur in order to reroute or reship the package.
If you do not pick up your package and it is returned to us, we will not refund the charge for original shipping. Should we be mistakenly invoiced directly for any mail redirection we will email an invoice for the balance due. This will need to paid immediately.
We will do our best to keep you up to date on your delivery progress, and any issues as soon as we are made aware of them.
You will have to pay taxes and duties in your own country that the government may impose. This is extra and we have no control over it. By purchasing from us you acknowledge that you are aware of this and accept it as your financial responsibility.
Should we be mistakenly invoiced directly for any duties or fees from the shipping company after delivery, we will email an invoice for the balance due. This will need to paid immediately.
We are here to ensure you have a great experience with us. If you need any further help, bespoke postage arrangements or any other questions, please feel free to contact us below.